Can I shop without registering?
Yes, you can shop at Zenutrients.com.ph without creating an account.
HOWEVER, registering an account can give you some benefits like:
- Track your orders and review past purchases
- Request a return or exchange directly from your account
- Save your address and card details so you can shop even quicker next time
How can I start shopping?
Placing an order is easy. Simply register on our site by clicking on the sign-up link. Input your details and you can now start adding the items you want to your virtual shopping cart!
How do I know my order was placed successfully?
You will know that your order was placed successfully when you receive a notice via email and via the website that your order has been placed and is being processed
How do you ship your orders?
The shipping courier will depend on where the order will be sent to. We will be using a variety of couriers to service your order.
Where do you ship your items to?
We ship everywhere in the Philippines, nationwide.
What are your shipping rates?
Shipping is P99 for Metro Manila orders and P190 for provincial. You can view the shipping options when you check out!
How long will it take for my order to arrive?
Your order will arrive depending on your shipping location and the items you ordered. Ordinarily, orders will arrive between 7-10 business days from the day of your payment confirmation.*
*Same day for PayPal and COD orders. Wait for the payment confirmation email from our Customer Service team for bank transfer orders.
How do I track my order?
For provincial orders, we will be providing you with a tracking number once your order is shipped. You can use this number to track your order via the courier’s website.
For updates on Metro Manila orders, please email us at email@example.com or reach out to us on our social media accounts.
Do you provide free shipping?
From time to time, Zenutrients runs free shipping promotions. To be notified by e-mail, simply sign up to the Zenutrients newsletter. Please note that free shipping promotions will be applied to your order on the payment page.